Privacy Policy

Last Updated: 06/08/2026

  1. Introduction

This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit this website or contact us.

We are committed to protecting your privacy and handling your personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR);
  • Greek Law 4624/2019; and
  • any other applicable data protection legislation.

By using this website, you acknowledge that you have read this Privacy Policy.

  1. Data Controller

The Data Controller is the owner and operator of this website.

For any questions regarding this Privacy Policy or your personal data, please contact:

Email: info@pelionbooking.gr

Telephone (optional): +30 6983 723 258

Correspondence Address: 

Pelion Booking 

33 Thrakon Street, Volos, Magnesia, Greece 38333

  1. Personal Data We Collect

Depending on how you interact with this website, we may collect:

Information you provide

  • Name
  • Email address
  • Telephone number
  • Company name
  • Any information you include in enquiry forms or emails

Information collected automatically

When you visit this website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Date and time of access
  • Pages visited
  • Referring website
  • Cookie information (where applicable)
  1. How We Use Your Information

Personal data may be processed for the following purposes:

  • responding to enquiries;
  • providing requested services;
  • communicating with you;
  • improving website performance;
  • complying with legal obligations;
  • protecting our legal rights;
  • preventing fraud or misuse of the website.
  1. Legal Basis for Processing

We process personal data on one or more of the following legal bases under Article 6 GDPR:

  • your consent;
  • performance of a contract;
  • compliance with a legal obligation;
  • protection of vital interests;
  • legitimate interests, provided these do not override your rights and freedoms.
  1. Cookies

This website may use cookies and similar technologies to improve user experience and analyse website performance.

Where required by law, non-essential cookies will only be used after obtaining your consent.

You may control or disable cookies through your browser settings.

  1. Sharing Your Personal Data

We do not sell personal information.

Personal data may be shared with trusted service providers where necessary, including:

  • website hosting providers;
  • IT support providers;
  • email service providers;
  • analytics providers;
  • professional advisers;
  • government authorities where legally required.

All service providers are required to process personal data securely and only in accordance with applicable law.

  1. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented as required under the GDPR, including the use of European Commission adequacy decisions or Standard Contractual Clauses where applicable.

  1. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, taxation, or regulatory obligations.

When personal data is no longer required, it will be securely deleted or anonymised.

  1. Security

Reasonable technical and organisational measures are implemented to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

However, no method of electronic transmission or storage is completely secure.

  1. Your Rights

Under the GDPR, you may have the right to:

  • access your personal data;
  • request correction of inaccurate information;
  • request deletion ("right to be forgotten");
  • restrict processing;
  • object to processing;
  • withdraw consent where processing is based on consent;
  • request portability of your personal data;
  • lodge a complaint with the competent supervisory authority.

Requests may be submitted using the contact details provided above.

  1. Supervisory Authority

If you believe your personal data has been processed unlawfully, you may lodge a complaint with the Hellenic Data Protection Authority.

  1. Third-Party Websites

This website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any third-party sites they visit.

  1. Children's Privacy

This website is not intended for children under the age of 16.

We do not knowingly collect personal data from children.

  1. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time.

Any updates will be published on this page together with the revised "Last Updated" date.

Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.

  1. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact:

Email: info@pelionbooking.gr

Correspondence Address: 33 Thrakon Street, Volos, Magnesia, Greece 38333